Privacy Policy
Privacy Policy
Last updated: April 21, 2026
Your privacy matters to us.
We only collect the information necessary to process your order and improve your shopping experience. We do not sell, rent, or misuse your personal data.
Your information is safe, secure, and never shared without purpose.
We use secure payment processing and industry-standard encryption to keep your information safe at all times.
1. Information We Collect
When you visit our website or place an order, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order details
We may also automatically collect certain technical data such as your IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send order updates and important notifications
- Offer promotions (only if you opt in)
3. Data Protection & Security
We take your data security seriously.
Your personal information is protected using secure servers, encryption, and trusted payment providers. We do not store your full payment details.
4. Sharing of Information
We do NOT sell your personal data.
We only share your information with trusted partners when necessary:
- Payment processors
- Shipping carriers
- Service providers that help operate our business
All partners are required to keep your data secure.
5. Cookies & Tracking
We use cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website performance
You can disable cookies in your browser settings at any time.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
To make a request, contact us at: info@samtronic.co
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
8. Contact Us
If you have any questions, please contact us:
Email: info@samtronic.co
Address: Unit 705, 7/F, 9 Wing Hong Street, Kowloon, Hong Kong